It is an oasis within Arusha, set out on 18 acres of beautifully landscaped coffee and tea plantations. Pure tranquillity with spectacular views of Mount Meru.
Gran Meliá Arusha offers a unique experience combining the most exciting once-in-a-lifetime safari destination with state-of-the-art conference facilities.
It is at the gateway to Tanzania’s northern safari circuit. Gran Meliá Arusha is in the centre of this important diplomatic and travel hub Its ideal location makes it the perfect base for discovering the untamed natural beauty of Tanzania on a safari
With world-renowned chef Sanjeev Kapoor at the helm, our Yellow Chilli restaurant offers the most authentic taste of India. 2 additional restaurants ensure there is a dish to suit every taste.
Experience luxury like never before with the modern, fresh and comfortable rooms and our exclusive Red Level service. Feel like a VIP
Fitness or relaxation? With our tranquil spa and heated pool, 24-hour gym and 1.5 km running track, the choice is all yours.
Gran Melia Accommodation
The rooms provide spectacular views over Mount Meru or Arusha City. All the bedrooms have been designed to capture the diversity and energy of local Tanzanian tribes and the rich colours of the coffee plantations. Bedrooms are equipped with private balconies, 65-inch TVs, air-conditioning and free Wi-Fi.
Deluxe city view
Modern design is inspired by the local Tanzanian tribes and emulates the rich coffee bean colours.
All the 40 m2 rooms have their own private balcony to enjoy the beautiful lush views over Arusha City and take in the red skies of the African sunset.
Equipped with a king-size bed or two single beds, 65-inch TV, minibar, free Wi-Fi and air-conditioning.
Room Offers the following
- Flat-screen TV
- Air conditioning
- Satellite Channels
- Safe large enough for a laptop
- Cable channels
- Ironing facilities
Deluxe Mount Meru
These modern 40 m2 rooms have a design inspired by the local Tanzanian tribes.
Perfect views over the volcanic Mount Meru and hotel gardens can be enjoyed from your private balcony. Equipped with a king-size bed or two single beds, 65-inch TV, minibar, free Wi-Fi and air-conditioning.
Room Offers the following
- Flat-screen TV
- Air conditioning
- Garden view
- Satellite Channels
- Safe large enough for a laptop
- Pool view
Red Level Deluxe City View
The Tanzania-inspired design captures the rich coffee bean colours and key local features. These 40 m2 rooms provide a choice of a king-size bed or two single beds.
With your own private balcony and beautiful lush views over Arusha City, you’ll enjoy the most pleasant and relaxing stay. Exclusive access to the private Red Level Lounge and VIP amenities.
Room Offers the following
- Flat-screen TV
- Air conditioning
- Satellite Channels
- Safe large enough for a laptop
- Executive Lounge access
- Cable channels
Red Level Deluxe Mount Meru view
Measuring 44 m2, the design of these rooms is inspired by Tanzanian locals and the coffee plantation on which the hotel is located. With your own private balcony, you will enjoy beautiful views over Mount Meru and the hotel gardens.
Room Offers the following
- Flat-screen TV
- Air conditioning
- Garden view
- Satellite Channels
- Safe large enough for a laptop
- Executive Lounge access
Red Level Junior Suite
Sophisticated luxury designed with every element of comfort. The Junior Suites measure 83 m2 and provide spectacular views over Mount Meru and a private balcony, allowing you to savour the African sunsets and feel thankful for all the fine things in life. This room is equipped with a king-size bed.
Room Offers the following
- Flat-screen TV
- Air conditioning
- Garden view
- Safe large enough for a laptop
- Executive Lounge access
- Pool view
Red-Level Grand Suite
Spacious and stylish. Measuring 123 m2, the Grand Suite provides a master bedroom with a king-size bed and a living space including a separate lounge and a dining room with Mount Meru views. The room also comes with its own private Butler service.
Room Offers the following
- Flat-screen TV
- Air conditioning
- Garden view
- Safe large enough for a laptop
- Executive Lounge access
- Pool view
Red Level Presidential Suite
Located on the upper floor of the Gran Meliá Arusha, the Presidential Suite offers world-class luxury with a touch of African hospitality in a stunning 239 m2 space.
Perfect for our top VIP guests and featuring exclusive luxury amenities; entrance area, large lounge with 65-inch flat-screen TV, dining area, bedroom with king-size
bed and dressing room, bathroom with bathtub, shower, separate toilette and superior quality bathroom amenities.
Room Offers the following
- Flat-screen TV
- Air conditioning
- Garden view
- Safe large enough for a laptop
- Executive Lounge access
- Pool view
Pool Bar
Relax and unwind in our spectacular swimming pool in the purest environment in Tanzania, surrounded by our tea and coffee plantations with uninterrupted views of Mount Meru, while you enjoy a refreshing cocktail and a delicious snack from the Pool Bar.
Restaurants
Saba Saba
Saba Saba is an unmissable restaurant that invites you to relax and enjoy the local and fresh cuisine tuned with international flavours that allow you to taste the multicultural spirit of the city.
To complete the experience, you cannot miss out on our Juice Bar, where a wide range of natural fruit and vegetable juices, smoothies and detox drinks are waiting for you.
Open throughout the day.
- Opening Time: 6 AM – 11 PM
- Targeted Guest: General Public
- Dress Code: Casual
- Maximum Capacity: Indoor 126, Outdoor 100
- Parking
- WI-FI
Yellow Chilichili
Renowned chef Sanjeev Kapoor leads our signature restaurant. Yellow Chilli provides a modern and relaxed ambience that invites you in and submerges you in the tastes of a different kind of Indian cuisine, originating from the northeast of India and regions such as Punjab and the Mughal Era.
It is a cuisine that is based on the use of fresh products, renouncing artificial elements to achieve an authentic meal that will transport you to India itself.
- Cuisine Type: Indian
- Opening Time: 7 PM – 11 PM
- Targeted Guests: Hotel Guests and General Public
- Dress Code: Smart / Smart Casual
- Maximum Capacity: Indoor 105, Outdoor 86
- Parking
- WI-FI
Rooftop
Located on the top floor is the most exclusive place in Arusha with incredible views of Mount Meru, the second-highest mountain in the country.
This stunning African environment combines with a unique ambience to create a high-energy restaurant and bar where the sunset invites you in to enjoy our Peruvian-Spanish fusion cuisine.
Enjoy both our indoor restaurant dining experience or food to share and tapas on the terrace, all accompanied by high-energy cocktails and a beer bar.
- Cuisine Type: International Cuisine
- Opening Time: 2 PM Midnight
- Targeted Guests: Hotel Guests, Conference Delegates, and the General Public
- Dress Code: Smart, Smart Casual, Casual
- Maximum Capacity: 100
- Parking
- WI-FI
Market Place
Let us take care of you in our Market Place. A space where you can rest, work peacefully with your laptop or have a small business meeting while enjoying our best sweets, snacks, coffees, natural juices and much more.
- Cuisine Type: Tea, Coffee and light snacks
- Opening Time: Daily
- Targeted Guest: General Public
- Dress Code: Casual
- Maximum Capacity: 20
- Parking
- WI-FI
Stay Safe with MELIÁ
Advised by Diversey and certified by Bureau Veritas, the Stay Safe with Meliá operations guide ensures the rigorous application of the health and safety recommendations made by the World Health Organization (WHO) and national health authorities in every country in which we operate.
Measures include intensifying cleaning processes, modifying spaces to guarantee social distancing, and redesigning processes to reduce interaction with customers.
These measures may alter the availability of certain services in this hotel and also provide new experiences focused on digital solutions.
Reception Safety
On arrival at the hotel, you will see some changes to ensure you enjoy a safe and comfortable stay. The first thing we will do is take the temperature of all guests on arrival to help make the hotel as safe as possible.
That’s also why everyone who enters the hotel, both customers and employees, will also have to walk over a disinfection mat.
Normal processes will be available such as check-in (with the possibility of doing it 48 hours before arrival through Melia.
Some services may be modified depending on the country and COVID-19 situation, such as:
- Concierge
- Sale of excursions
- Valet parking
Note: The cleaning and safety protocols in the Stay Safe With Meliá protocols will always be followed if services are provided.
Rooms Safety
Gran Melia wants to make your room a temple. A safe space where they have intensified cleaning and disinfection processes, sealing some items to guarantee their sterility.
The daily room cleaning service will be maintained provided the guest is outside the room. If guests do not want their room cleaned, towels will still be changed every day
A special COVID-19 amenities kit will be available with a mask, gloves and hydro alcoholic gel for guests to acquire if they wish (check availability at the hotel), or antibacterial gel dispensers throughout the hotel together with single-use gloves in areas in which they are required.
Superior Rooms and Suites that form part of The Level, Red Level, ME+ or The Reserve will continue to be available and will offer these services with some adaptations (where there is a Lounge)
These services may also be affected:
- Laundry service: may only be available on request
- Minibar service: may only be available on request
- All amenities kits (dental, shaving, shoeshine, shoehorn, hairdryers, etc.) will be available upon request. Only essentials such as shampoo and soap will be kept in the room
Superior Rooms and Suites that form part of The Level, Red Level, ME+ or The Reserve will continue to be available and will offer these services with some adaptations (where there is a Lounge)
The breakfast in the private lounge or in any other privileged location will be served à la carte. A full breakfast can be taken in the main hotel dining room
- Permanent drinks station in the private Lounge served by staff
- Apéritif service in the private lounge at specific times and with individual portions or table service
- Complimentary welcome drinks served by staff
- Shared items (such as books or board games) will not be available
- Free ironing of one garment per stay may not be available
Restaurants and Bar Safety
Enjoy the pleasure once again of sharing a table with your loved ones. Try the rich and varied dining options including new concepts, but with the same quality as always.
All Food and Beverage service areas will always respect capacity restrictions and social distancing. If necessary, customers will be informed on arrival or through the application about the need to make bookings in order to control capacity and respect social distancing. The following services will also be modified:
- À la carte and speciality restaurants will always require a prior reservation
- Room service will be prepared with the greatest care and delivered to the hallway outside the room
- In hotels in which dining areas are closed in compliance with local regulations, the following will be offered:
- A pick-up picnic breakfast
- Picnic or Grab & Go lunch and dinner
- Room service
- Minibar
To minimize risks, the dining area services that will be modified or will no longer be offered are:
- Transformation of the classic buffet
- Menus in rooms, restaurants and bars (they will be available on the APP or through digital signs or blackboards)
- Complimentary beverage stations
- Ending dish preparation at the table
Swimming Pool Safety
Continue enjoying a refreshing dip in our pools. To make this possible, we have adapted the layouts to ensure social distancing between different groups of people at all times.
All the appropriate pool management and maintenance processes will be applied, as well as specific cleaning and disinfecting measures both around the pool and in the immediate surroundings, the showers and pool steps.
Pool towels will be delivered to the room or available at stations in the beach and pool areas. If available in common areas, they will always be wrapped up for greater protection.
In large resorts, this may be reinforced with other stations in the beach and pool areas to offer replacements.
Gym and SPA safety
Enjoy our facilities, work out in the gym or relax in our spa. Provided we can guarantee the safety of the facilities, we will continue to offer services such as heated pools, gym, water circuit, showers in the pool area, sunbeds, changing rooms, showers and toilets. We recommend that you check local regulations on the use of gyms.
To control capacity in the gym, the entrance will be by appointment or based on assigned periods.
Spas will offer a reduced list of treatments adapted to this new situation and available by appointment.
Customers can see the services available through the digital concierge, the APP or with a QR code.
Activities and Entertainment Safety
It’s time for fun. We have planned a varied programme adapted to social distancing requirements, so you can continue enjoying activities with maximum safety for children and adults.
- The children’s entertainment service will be offered through a programme specially designed to guarantee social distancing, taking advantage of outdoor spaces whenever possible, and avoiding games that involve contact or which require items to be shared
- The entertainment team will require everyone to wash and disinfect their hands at the beginning and end of all activities
- Workshops and classes: Outdoor activities will be prioritized and set up to ensure social distancing
- Performances: They will be done outdoors, whenever possible, or in indoor areas with reduced capacity and set-ups which ensure social distancing
